Expanding the Customer Relationship Management Scope to the Non-Profit Organizations: an Analysis Focused on the E-University Domain
Daradoumis, A.; Faulin, J.; Juan, A.; Martinez, F.; Rodriguez, I.; Xhafa, F
TYPE OF PARTICIPATION: Presentation in congress
CONGRESS: IADIS International Conference, e-Commerce 2008 (IADIS08), pp. 113-119 (indexed in Scopus).
PLACE OF CELEBRATION: Amsterdam, Netherlands.
DATE: July 25-27, 2008.