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Expanding the Customer Relationship Management Scope to the Non-Profit Organizations: an Analysis Focused on the E-University Domain

Daradoumis, A.; Faulin, J.; Juan, A.; Martinez, F.; Rodriguez, I.; Xhafa, F

TYPE OF PARTICIPATION: Presentation in congress

CONGRESS: IADIS International Conference, e-Commerce 2008 (IADIS08), pp. 113-119 (indexed in Scopus).

PLACE OF CELEBRATION: Amsterdam, Netherlands.

DATE: July 25-27, 2008.

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