How do students measure service quality in e-Learning?: a case study at the Open University of Catalonia
Martinez, M.; Castan, J.; Juan, A
TYPE OF PARTICIPATION: Presentation in congress
CONGRESS: 8th European Conference on e-Learning (ECEL 2009, indexed in ISI Web of Knowledge).
PLACE OF CELEBRATION: Bari, Italy.
DATE: October 29-30, 2009.