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How do students measure service quality in e-Learning?: a case study at the Open University of Catalonia

Martinez, M.; Castan, J.; Juan, A

TYPE OF PARTICIPATION: Presentation in congress

CONGRESS: 8th European Conference on e-Learning (ECEL 2009, indexed in ISI Web of Knowledge).

PLACE OF CELEBRATION: Bari, Italy.

DATE: October 29-30, 2009.